Hawaiian Airlines, the tenth-largest commercial airline in the U.S., is investigating a cyberattack that disrupted access to some of its internal systems.
The airline, which operates over 235 daily flights with a fleet of more than 60 aircraft and employs over 7,000 staff, confirmed the incident on Thursday. Despite the disruption, it emphasized that flight safety and schedules remain unaffected. A banner on its website assures customers that travel services continue as normal.
Hawaiian Airlines said it promptly alerted authorities and brought in external cybersecurity specialists to assess the impact and support the recovery process.
“We are responding to a cybersecurity event that has impacted certain IT systems. Our top priority is the safety and security of our guests and employees. We are taking measures to protect operations, and our flights continue to run safely and on time,” the company stated. “We are working toward restoring all systems in an orderly manner and will provide updates as the situation develops.”
The same notice appears on the Alaska Airlines website, following Alaska Air Group's acquisition of Hawaiian Airlines last year.
The Federal Aviation Administration also confirmed there’s no impact on safety and that it is closely monitoring the situation.
So far, the airline has not confirmed whether the cyberattack involved ransomware or another form of system breach. No ransomware group has taken responsibility, and a spokesperson for the airline has yet to respond to media inquiries.
This incident comes shortly after a similar cyberattack hit WestJet, Canada’s second-largest airline, on June 13, which disrupted access to its mobile app and website. WestJet is also working with cybersecurity experts and law enforcement to investigate the breach.
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