Google has acknowledged a software defect that causes volume controls to behave incorrectly on Android devices when certain accessibility features are enabled.
In a support notice released today, Google stated that user reports link the issue to the Select to Speak accessibility service. When this feature is active, the physical volume buttons do not function as expected.
Select to Speak is designed to assist users with low vision or reading difficulties by reading on-screen text aloud and describing visual elements. It also allows users to point their device
camera at documents or images for spoken feedback. Due to the identified bug, pressing the volume keys modifies the accessibility audio level instead of the media volume, preventing users from adjusting sound levels for music, videos, or other media playback.
The issue also affects camera functionality. When the camera application is open, pressing the volume buttons no longer triggers photo capture, removing a commonly used shortcut.
Google community manager Aadil Shaikh confirmed that the company has received multiple reports describing this behavior. He explained that volume keys are adjusting accessibility audio rather than media audio and are not functioning as camera shutter controls when Select to Speak is enabled.
Google has not disclosed the number of affected users, the specific Android versions involved, or a timeline for a permanent fix. The company typically resolves such issues through system updates that are distributed gradually.
As a temporary measure, Google advises affected users to disable the Select to Speak feature. This can be done by opening device settings, navigating to Accessibility, selecting Select to Speak, and turning off the Select to Speak shortcut until an official update is released.
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